About Pre-order

Pre-order Terms:

1. Full advance payment including postage charge is required avoid in-genuine and last minute back-out customers.

2. We often do our best to bring upon the best online shopping experience and good customer service to all.

3. It is not advisable to pre-order any item/s if you require them almost immediately.

4. Restock is scheduled between 1-3 times in a month.

Which items to Pre-order?

Shoppers may pre-order products which are:
1. Sold out but "Restockable"
2. Not featured in Velvet Gifts webpage, subject to availability
3. By special request
4. Plush products in any sizes, subject to pre-order schedule

*Do refer to images of all available items on the right column of this webpage
*Certain items are only available in selected countries